Live Support Chat

Get help from the AI assistant or a team member

PromoPilot includes a built-in AI support chat available on every page.

How to use it

  • Click the chat bubble in the bottom-right corner of any portal page.
  • Type your question and the AI will answer based on PromoPilot's knowledge base.
  • You can also use voice-to-text by clicking the microphone icon.
  • Attach screenshots by clicking the paperclip icon - the AI can analyze images.
  • If the AI cannot answer, a support team member will be notified and join the chat.

You can also open the full-page chat from the Support page or by clicking the expand icon in the chat widget header.

The live chat is free for all users on all subscription tiers.

New to PromoPilot? Creating an account is free.

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