Each connected social account belongs to one brand. If several of your brands post to the same page, profile or channel, share it instead of connecting it again.
Share
Share keeps the account in its brand and lets the brands you pick use it too, through the same connection:
- Open Brand & Accounts > Social accounts in the brand the account is connected to.
- Click Share next to the account.
- Tick the brands that should use it and click Save.
In each of those brands the account shows with a Shared from badge. They can schedule posts to it and use it in campaigns and ads, and each brand picks its own default account. A shared account counts toward the social account limit of every brand that uses it.
- Comments, messages and comment automations stay with the brand that owns the connection.
- If the connection needs reconnecting, reconnecting it in any of the brands fixes it for all of them.
- To stop sharing, open Share again and untick the brand, or click Stop using on the account inside that brand. Posts that brand had scheduled to it are cancelled; its published posts stay.
- Unlinking the account in the brand that owns it takes it away from every brand it is shared with.
Transfer
Transfer moves the account to another of your brands instead: it leaves the current brand, and posts scheduled to it there are cancelled. An account shared from another brand can only be shared or transferred from the brand that owns it.
Only the brand owner can share or transfer accounts, only between brands they own, and only the owner can unlink an account that is shared with other brands. Team members can use shared accounts, see which of their brands an account is shared with, and stop using a shared account in a brand they manage.
